If you are looking to have an air duct cleaning performed by a reputable company, you probably have several questions. Is air duct cleaning necessary? Which companies have the best track records? What does the air duct cleaning process look like, and what does it accomplish? Ideally, whichever company you choose to deal with should offer you thorough and satisfactory answers to all of your questions, including these.
To help you narrow down your list of potential companies, follow these steps.
Ask for Recommendations
Recommendations from friends and family are always extremely helpful. Speaking to people who have actually employed certain companies in the past can help you decide which ones will work best for you. Listen carefully to what your friends and relatives say. Ask if they had any complaints, or if there are any aspects of the job they wish had been performed differently. Find out what they were happiest with, and how frequently they employ the company too.
Research Company History
Once you have a few companies in mind, take to the Internet to begin researching the history of each one. How long have they been in business? What types of services do they offer? Are there customer testimonials available? Take a few minutes to read up on each company, as this will help you get a feel for what they are like to work with.
Another great option is to search business review sites to see what others have said. Read positive and negative reviews and decide for yourself which ones seem to be the most valid.
Any company that cleans the HVAC system or air ducts in your home should be certified through NADCA, or the National Air Duct Cleaners Association. This association sets minimum standards which must be met in order for the company to be certified. This company also sets expectations for the way the air duct cleaning company conducts its business, and follows procedures. Any company that fails to produce a certification may be running a substandard operation.
Make Sure Company is Insured
Any time a contractor is performing work on your home, it is very important that they be fully insured to cover any damages which may occur. Many companies will have their insurance information available on their websites, but feel free to call and ask a representative directly. As a follow-up, you can call the insurance company to make sure that the air duct cleaning company still has a current policy.
Ask for a Detailed Rundown of the Cleaning Procedure
A full HVAC and air duct cleaning will take several hours – sometimes up to half a day. If you have considerations such as young children at home, or a home office, it is important that you understand which areas of your home will need to be accessed, how much noise you can expect, and whether or not it is okay to remain in your home throughout the cleaning process.
Each company may have their own preferences, but in the end, and what you are looking for is a detailed description of the cleaning and maintenance process. Find out which steps will be taken, what tools will be used, and what will happen if problems are discovered.
Compare Rates and Fees
You can ask several different companies to come out and provide you with an estimate. There will always be some variation, but most companies should fall in a similar range. If a company is charging a much higher or much lower rate than their competitors, that may be a red flag. Consider carefully, and choose the company offering you the best service at the best rates.
Taking these steps will help to ensure that you have a positive experience with a company employing skilled professionals. A little research ahead of time can go a long way.